Senior Receptionist

Requisitos

Experience: 2-3 years in similar roles.
Languages: Fluent Portuguese and English (mandatory); knowledge of a third language is a plus.
Skills: Proficiency in MS Office and agility with management software (PMS/CRM).
Soft Skills: Detail-oriented, excellent organization, and total discretion with sensitive data.
Education: Technical course or Degree in Hospitality, Tourism, or Secretarial studies.
Availability: Flexibility for rotating shifts, including weekends and holidays.

Habilidades

We are looking for professionals with an impeccable and proactive attitude, combining a strong commercial mindset with genuine hospitality. The ideal candidate must be an excellent communicator, capable of anticipating guest needs and maintaining emotional intelligence under high-pressure situations. We value autonomy in problem-solving and a team-player spirit that ensures a seamless flow of information between departments, ensuring every interaction results in a memorable experience.